Terms of service

Terms of Service

Welcome to Giovanna's Glow. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before use.

1. Product Use & Patch Test Recommendation

All Giovanna's Glow products are formulated with clean, vegan-certified ingredients. However, every individual's skin is unique. We strongly recommend performing a patch test before first use of any new product:

Apply a small amount of the product to the inside of your wrist or behind your ear
Wait 24 to 48 hours and monitor for any signs of irritation, redness, itching or swelling
If a reaction occurs, discontinue use immediately and consult a healthcare professional

2. Allergy Disclaimer

Giovanna's Glow is not liable for any allergic reactions, skin irritations, rashes or adverse effects resulting from the use of our products. It is the sole responsibility of the customer to:

Review the full ingredient list of each product before purchase and use
Ensure they are not allergic or sensitive to any listed ingredients
Consult a dermatologist or allergist if they have a history of skin sensitivities, allergies or skin conditions

Ingredient lists are clearly displayed on each product listing and on the physical packaging. By purchasing our products, you acknowledge that you have reviewed the ingredients and accept full responsibility for any personal sensitivities.

3. Not a Medical Product

Giovanna's Glow products are cosmetic skincare products and are not intended to diagnose, treat, cure or prevent any skin condition or medical disease. Our products should not replace professional medical advice, diagnosis or treatment.

If you have a diagnosed skin condition (such as eczema, psoriasis, rosacea or severe acne), please consult your dermatologist before incorporating new skincare products into your routine.

4. Individual Results Disclaimer

Results from using Giovanna's Glow products may vary from person to person. Factors such as skin type, lifestyle, diet, age, and consistency of use all affect individual outcomes. Any results shown in our marketing materials, testimonials or social media are not guaranteed and represent individual experiences only.

5. Sensitive Skin & Special Conditions

Our products are formulated to be gentle and suitable for most skin types. However, we advise extra caution if you:

Are pregnant or breastfeeding — consult your healthcare provider before use
Have a known allergy to rose, botanical extracts or fragrance
Are currently using prescription skincare treatments or medications
Have broken, inflamed or sunburned skin — avoid use until fully healed

6. Proper Use & Storage

To maintain product safety and efficacy:

Keep all products away from direct sunlight and extreme temperatures
Store in a cool, dry place with lids tightly closed
Keep out of reach of children
Do not use past the expiry date printed on the packaging
Avoid contact with eyes — if contact occurs, rinse thoroughly with water

7. Limitation of Liability

To the fullest extent permitted by applicable law, Giovanna's Glow, its owners, employees and affiliates shall not be held liable for any direct, indirect, incidental or consequential damages arising from:

Allergic reactions or skin sensitivities resulting from product use
Improper use, storage or application of products
Use of products against provided instructions or recommendations
Failure to perform a patch test prior to use

8. Product Information Accuracy

We make every effort to ensure that ingredient lists, product descriptions and imagery on our website are accurate and up to date. However, formulations may occasionally be updated. We recommend always referring to the physical product packaging for the most current and complete ingredient list.

9. Governing Law

These terms are governed by the laws of the jurisdiction in which Giovanna's Glow operates. Any disputes arising from the use of our products or website shall be subject to the exclusive jurisdiction of the applicable courts.

10. Contact Us

If you have any questions about these terms, our ingredients, or our products, please reach out through our Contact Us page. We are always happy to help.

Last updated: May 2026